ai237 Terms & Conditions

1 General Provisions & Definitions

These Terms & Conditions ("Terms") govern the use of the ai237 platform and all its services. The ai237 website, mobile version, and all related services are collectively referred to as the "Platform".

The key terms used in these Terms are defined below:

• "User" or "You" — any person who accesses, registers on, or uses the ai237 platform.
• "Account" — your registered personal profile on the platform.
• "Services" — the online casino, sports betting, live gaming, and related features provided by ai237.
• "Bonus Funds" — money granted through promotions or offers that can be withdrawn subject to meeting specific conditions.
• "Real Money" — funds deposited by the user themselves.

By accessing or using the ai237 platform, you are considered to be in full agreement with these Terms. If you do not agree with any part of these Terms, please stop using the platform.

2 Eligibility & Account Registration

2.1 Age Requirement

To participate on ai237, you must be 21 years of age or older. Registration or participation by anyone under 21 is strictly prohibited. You may be asked to submit identification at any time for age verification.

2.2 Single Account Policy

Each user may open only one account. Operating multiple accounts from the same person, the same IP address, the same device, or the same payment method is strictly prohibited. If this rule is violated, ai237 reserves the right to close all associated accounts and seize funds.

2.3 Registration Information

When opening an account, you must provide accurate, complete, and up-to-date information. Providing false information may result in account cancellation and forfeiture of deposited funds. It is your responsibility to notify ai237 immediately of any changes to your information.

3 Account Verification & Security

3.1 Identity Verification (KYC)

ai237 follows a Know Your Customer (KYC) process. You may be asked to submit the following documents when making a withdrawal request, for large transactions, or when deemed necessary:

• A clear photo of your National ID (NID) or passport
• A recent utility bill or bank statement as proof of address
• Proof of ownership of the payment method (where applicable)

Withdrawals may be held until verification is complete. ai237 will keep this information secure and will not share it with third parties.

3.2 Password & Login Security

It is entirely your responsibility to keep your account login details confidential. If you suspect unauthorized access, immediately change your password from the ai237 Login page and notify us at [email protected]. You are responsible for all activity carried out through your account.

4 Deposits, Withdrawals & Payments

4.1 Deposit Methods & Limits

ai237 currently supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including BRAC Bank, Dutch-Bangla Bank, and other scheduled banks). The minimum deposit amount is ৳500.

Deposits may only be made from a payment account registered in your name. Deposits made through third parties are not permitted; in such cases, the funds will be returned and the account may be subject to review.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 5–30 minutes, though additional time may be required if KYC verification is pending or a security review is needed.

Withdrawals will only be made to the same payment method used for the deposit. The required wagering conditions must be met before bonus funds can be withdrawn.

4.3 Transaction Currency

All transactions on ai237 are conducted in Bangladeshi Taka (BDT / ৳). ai237 bears no responsibility for any currency conversion matters.

5 Bonuses & Promotional Offers

5.1 Welcome Bonus

New members on ai237 receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example, depositing ৳1,000 earns a ৳2,000 bonus, bringing the total balance to ৳3,000. Depositing ৳10,000 or more earns the maximum ৳8,000 bonus, bringing the total balance to ৳18,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10x, calculated on the bonus amount only. Example: receiving a ৳2,000 bonus requires ৳20,000 in bets before the bonus funds become withdrawable.

5.3 General Bonus Terms

• Each bonus offer has its own validity period and conditions — see the specific promotions page for details.
• Winnings from bonus balance cannot be withdrawn before the wagering requirements are met.
• Claiming bonuses using multiple accounts or false information is considered fraud, and all associated funds will be forfeited.
• ai237 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Bonuses are applicable once only — the same person or multiple members of the same household cannot claim the same bonus more than once.

6 Betting & Gaming Rules

6.1 General Gaming Rules

All games on ai237 are operated through a fair Random Number Generator (RNG) system. Game outcomes are entirely random and cannot be predicted or controlled by either ai237 or the user.

If a technical error occurs during a game, ai237 reserves the right to cancel the affected round and refund the bet. Any winnings resulting from a faulty outcome are not valid.

6.2 Sports Betting

The sports betting section allows bets on cricket, football, kabaddi, and other sports. Once a bet is confirmed, it cannot be cancelled, except in specific cases where an event is cancelled or postponed.

If an event is cancelled or abandoned, the bet amount will be refunded. Betting markets are settled after the official result is announced.

6.3 Live Casino

Live casino games are operated through international game providers including Evolution Gaming and Ezugi. The live dealer's decision in these games is final. In the event of a disconnection, game outcomes will be determined according to the saved logs.

7 Prohibited Activities

The following activities are strictly prohibited on the ai237 platform:

• Opening or operating multiple accounts
• Unfairly exploiting or manipulating bonus offers ("bonus abuse")
• Using automated software, bots, or scripts to place bets
• Using the platform for money laundering purposes
• Attempting to manipulate or influence game outcomes
• Hacking, introducing viruses, or conducting cyber attacks on ai237's systems
• Using third-party accounts or selling accounts
• Misconduct or harassment of ai237 staff
• Making false claims or providing fraudulent information

If any of these activities are suspected, ai237 may conduct an investigation and, if necessary, temporarily or permanently close the account.

8 Account Suspension & Closure

8.1 Closure by ai237

ai237 may temporarily or permanently close an account without prior notice in the following circumstances:

• Violation of these Terms
• Suspicion of fraud or deception
• Failure to complete KYC verification or provision of false information
• Suspicion of money laundering or legal requirements
• Opening an account under the age of 21

8.2 Closure by the User

You may request account closure at any time by contacting [email protected]. Before closure, you will be given the opportunity to meet any pending wagering requirements and withdraw available funds, unless the account is being closed due to fraud.

9 Responsible Gaming

ai237 firmly believes in responsible gaming. Gaming is for entertainment — it should never be considered an alternative source of income. We encourage users to make use of the following tools:

• Deposit Limit: Set a daily, weekly, or monthly deposit limit.
• Self-Exclusion: Take a break from gaming for a set period or permanently.
• Reality Check: Set regular reminders of how long you have been playing.

If you feel that you or someone you know has a gambling problem, please visit our Responsible Gaming page immediately and contact [email protected] for assistance.

10 Privacy & Personal Data

ai237 prioritizes the protection of your personal information. To learn more about how your data is collected, stored, and used, please visit our Privacy Policy page.

In brief: your information will only be used to provide services, for KYC verification, and for legal purposes. ai237 uses SSL encryption to keep all data secure. Your data is not sold to third parties for marketing purposes.

11 Copyright & Intellectual Property

All content on the ai237 website — logos, designs, text, graphics, software, and games — is the intellectual property of ai237 or its licensed suppliers. Reproduction, distribution, or commercial use of this content without explicit written permission is strictly prohibited.

Users are granted limited permission to use the platform for personal and non-commercial purposes only. This permission is non-transferable and may be revoked by ai237 at any time.

12 Limitation of Liability & Disclaimer

The ai237 platform is provided on an "as is" basis. ai237 bears no liability for the following:

• Games or bets being interrupted due to loss of internet connection
• Faults with the user's device or software
• Issues related to third-party services (payment gateways, game providers)
• Service disruption due to natural disasters, cyber attacks, or other uncontrollable causes
• Any financial loss from gaming — gaming carries risk and there is no guarantee of winning

ai237's maximum liability shall in no case exceed the actual amount deposited by the user.

13 Changes to Terms and Conditions

ai237 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, a notification will be sent to the registered email address or on the platform.

Continued use of the platform after any changes will be considered as your acceptance of the new terms. Therefore, it is advised to check this page regularly.

14 Dispute Resolution & Applicable Law

14.1 Filing a Complaint

For any dispute or complaint, first submit a written complaint to [email protected]. ai237 will review and respond to the complaint within a reasonable time.

14.2 Resolution Process

Both parties will attempt to reach a resolution through discussion. If no resolution is reached through discussion, the matter will proceed to mediation. ai237's final decision will be made in accordance with applicable rules and regulations.

14.3 Disputes Regarding Game Results

In the case of a dispute over a game result, ai237's server logs will be considered as final evidence. If an incorrect result occurs due to a technical error, corrective action will be taken.

15 Contact & Support

If you have any questions or need clarification about these terms and conditions, please contact the ai237 support team:

• 24/7 Live Chat Support (Bengali & English) — Chat directly from any page on the platform
• Email: [email protected]

Our support team is available seven days a week, twenty-four hours a day. We provide support in both Bengali and English.

For additional information, please visit our FAQ page, Privacy Policy, and Responsible Gaming page.